FAQ

How do subscriptions work?

Choose a tier, pick your categories, and stream instantly. Tier 4 includes access to all categories. Lower tiers include only the categories you select.

What clips will I see as a subscriber?

You will only see clips in the categories you picked (unless your plan includes all categories). You can adjust your categories anytime in Settings.

How do I watch the clips I purchased?

Visit the Purchased Clips section in your account to stream any clips you own.

How do I cancel my subscription?

You can cancel anytime via your subscription settings or by contacting support.

Do you offer refunds?

For billing and refund questions, contact Epoch Billing Support or reach our support team for assistance.

Are all performers 18+?

Yes. All performers are 18+ with verified consent.